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Terms and Conditions of Sale

The following terms and conditions apply to all orders made for artworks on this website.

By placing/completing an order you will be deemed to have accepted these terms.

General Information

  • All products are subject to availability and we may withdraw artworks at any time.
  • We reserve the right to change prices from time to time, but the price quoted when you place your order is the price you will be charged.
  • All sizes and measurements are approximate.

Postage and Packaging

The purchaser is liable for the actual costs of shipping. The costs cited below are indicative of what the purchaser may expect to be charged. In actual circumstances, costs may be less, or more, than the figures shown.

Orders will not be shipped until payment has been received in full by Bertram Arts.
Subject to availability we aim to deliver all small and medium-sized works to most UK addresses within 7 working days of receiving your order.

For large and oversize works, an art carrier will be used, in which case we will endeavour to deliver the artwork as soon as is possible. Please note that delivery time will depend on where you live and the scheduled runs of the art carrier.

Insurance is included on all small and medium-sized works under £500.
There will be an added charge if insurance is requested on any goods over a value of £500.

Guideline costs within the UK – subject to confirmation by the carrier.

NB actual costs may be less or more than indicated below.

Within the UK

Unframed Works on paper:
Up to 180 x 1260 mm FREE
Up to 260 x 380 mm  £12
Over 260 x 380 mm £18
Framed, glazed pictures:
Small works: deliveries made within 5 – 10 days.
up to 35 x 40 cm   under 5kg
£30
Medium works: deliveries made within 5 – 10 days.
up to 55 x 70 cm   under 10kg
£65
All larger works: deliveries within 10 – 14 days
delivered by dedicated art courier
£125

Outside the UK

Delivery to addresses outside the UK will be arranged by negotiation and quoted on an individual basis.

Bertram Arts will not be responsible for any local duty and or taxes on goods delivered to addresses outside the UK, and you should pay these directly where applicable.

Returns

If for any reason you are not totally satisfied with your order you may return it to us (in its original packaging, with all relevant documentation) within 28 days of delivery.
Bertram Arts will refund the value of goods returned (excluding delivery costs) within 28 days of receipt of the return, without further charge to you. We will not refund the costs of returning the goods.

This returns policy does not affect your statutory rights which remain unaffected.

Please note that items returned do not become our responsibility until formally received and signed for. We recommend highly that all items are returned by a recorded delivery service.

Returns should be sent to:
Bertram Arts
1 Knutscroft lane,
Thurloxton
Somerset
TA2 8RL
UK